Analytics
One source of truth
Every dashboard below is computed from the same records — sales, floor, ledger and people reconcile by construction.
Installed-base health
Health distribution
12 accounts by health score band
NPS trend
Installed base, now 52
Promoters / passives / detractors
Accounts by NPS score
52NPS
Renewals & at-risk ARR
Service contracts due in 90 days
| Grandview Dairy | $998K | 29d | Medium |
| NovaPharm Contract Packaging | $927K | 59d | Low |
| Harvest Foods Group | $1.31M | 77d | Low |
| Lakeshore Bottling | $410K | 84d | High |
| Summit Household Brands | $340K | 90d | Low |
Grandview Dairy
- ARR
- $998K
- Due
- 29d
- Risk
- Medium
NovaPharm Contract Packaging
- ARR
- $927K
- Due
- 59d
- Risk
- Low
Harvest Foods Group
- ARR
- $1.31M
- Due
- 77d
- Risk
- Low
Lakeshore Bottling
- ARR
- $410K
- Due
- 84d
- Risk
- High
Summit Household Brands
- ARR
- $340K
- Due
- 90d
- Risk
- Low
Renewal ARR due 90d$3.98MAt-risk ARR$410K▴ 18%At-risk accounts1Parts attach rate71%▴ 3pt
Service & SLA
Tickets by status
26 tickets, trailing 60 days
15Open
Open tickets by priority
Awaiting resolution
SLA hit rate93%▴ 2ptHigh priority open2Mean time to resolve2.4d
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