Customers
Accounts & installed base
12 accounts ranked by trailing-12 revenue ($27.6M) — health, machines, service and pipeline in one place. 1 account needs attention.
Harvest Foods Group
Food & BeverageMidwest · customer since 2014
Health
86/100
NPS
62Promoter
Revenue T12
$4.67M
machines + aftermarket
Installed machines
5
4 running
Open tickets
3
oldest first, SLA-tracked
Maintenance alerts
3
proactive, agent-raised
Pipeline
$974K
1 open deal
Revenue — trailing 12 months
$4.67M total · machines, parts & service contracts
NPS composition
Score 62 · Promoter account
62NPS
Recent activity
Orders, service visits and meetings — newest first
- SO-1460 · MPS CP-300 Case Packer ($292K) — now in engineeringOrder1d ago
- TK-895 · Vacuum gripper wear on MPS-2503 — resolvedService8d ago
- TK-892 · Carton feed misalignment on MPS-2500 — in progressService15d ago
- TK-881 · PLC comms dropout on MPS-2509 — openService20d ago
- SO-1452 · MPS F-250 Filling Line HS ($695K) — now in quoteOrder21d ago
- Service contract review call — coverage and response-time tiersCall21d ago
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