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Glossary

The words, without the fog.

Plain definitions for the data and AI terms that get thrown around — so the jargon never decides a conversation for you.

Business intelligence (BI)
Turning raw data into reports and dashboards people can act on.

Taking the data your business already produces and turning it into a clear, current picture — dashboards, KPIs, and analysis that tell you what is happening. Good BI is the groundwork trustworthy AI later stands on.

Data platform
One place that gathers, cleans, stores, and serves all your business data.

The system that pulls data in from every tool you use, tidies it, keeps it current, and feeds reports, apps, and AI from a single source. The foundation everything else is built on.

Data warehouse
A single store designed for asking questions across all your data.

A central database built for analytics rather than running day-to-day apps. Your sources flow into it so you can query everything together, fast, without hammering the systems that run the business.

Data foundation
Your data, connected and reconciled so everything agrees.

The base layer everything stands on — a data warehouse, a semantic layer, and the pipelines that keep them current. When it is right, every report, app, and AI agent reads the same trustworthy numbers.

Master data
The single agreed record for your customers, products, and suppliers.

The same customer or product often appears in several systems under different names or IDs. Master data ties those versions into one record, so your systems — and your AI — see one truth and can spot patterns across the whole business.

Semantic layer
The shared dictionary that makes 'revenue' mean the same thing everywhere.

A definition layer between raw data and the people (and tools) reading it. It encodes what each metric means once, so a dashboard, a report, and an AI agent all calculate 'margin' or 'on-time delivery' the same way.

ETL / ELT
The process of moving data from your systems into one place.

Extract, Transform, Load (or Extract, Load, Transform) — the pipeline that pulls data out of your tools, cleans it, and lands it in the warehouse. It is the plumbing that keeps the foundation current.

KPI
A key number that tells you whether something is working.

A Key Performance Indicator — the handful of metrics that actually matter for a goal. Useful only when everyone agrees how each one is defined and measured.

Source of truth
The one version of a number everyone agrees to trust.

A single, authoritative answer for a given metric, so decisions don't stall on 'whose figure is right'. It is the output of a proper data foundation.

AI agent
Software that doesn't just answer — it does the task.

An AI system that takes actions on a schedule or trigger: reconciling, drafting, sending, flagging. Powerful when grounded in reconciled, current data; risky when it is not.

Grounding
Making AI answer from your real data, with traceable sources.

Tying an AI's answers to actual records — your data, as it is now — instead of letting the model guess. Grounded answers can be traced back to where they came from.

Company Brain
Ask your business anything in plain language and get a grounded answer.

An AI layer over your data foundation that answers questions about your own business — with the figures, and the sources behind them. Only as trustworthy as the foundation it sits on.

Near real-time
Data that is current to minutes or seconds, not last night.

Information that updates as things happen, rather than in an overnight batch. Essential once AI is involved, because an agent acting on yesterday's snapshot is confidently out of date.

Data pipeline
The automated flow that keeps your foundation fed and fresh.

The set of jobs that move and transform data from source to warehouse continuously, so your numbers stay current without anyone copying files by hand.

Per-seat licensing
Software priced per user, per month — cost that grows with your team.

A pricing model where every person who needs access is a recurring fee. Cheap at a few seats, a growth tax at scale — and you own nothing when you stop paying.

Data ownership
Holding the data, the code, and the cloud your system runs in.

Controlling the system your business runs on — code yours from day one, deployed in your own cloud — so you are never locked into a vendor to use your own data, and can walk away with a working snapshot.

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